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RDS Service Solutions Ltd
Althorpe Enterprise Hub
Althorpe Street
Leamington Spa
CV31 2GB

Tel:   (+44) 01926 333238
Fax:  (+44) 01926 353535
russ@rdsservicesolutions.com

Our Company

We are a dedicated team of aftersales professionals based in Leamington Spa with excellent links to the midlands motorway network and Birmingham International Airport.

Our business is built on the experience gained working for major multi-national suppliers of capital goods into a diverse range of industries, specialising in food and packaging.  Our specific knowledge and focus is in delivering industry leading aftersales support in a very demanding and competitive environment.  Our aim is to help the Original Equipment Manufacturers maximise the spare parts and service business from their machine sales whilst continually developing and improving their Customer service levels.

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Our Business Philosophy

Our business philosophy is based around working in partnership with the capital equipment suppliers.  We have flexible solutions for all types and size of company.
For the larger established OEM, we can work with you on specific areas of need e.g. recruitment, training programmes, Customer satisfaction surveys, aftersales projects and ways to improve service levels, revenue and margins.

For the OEM just starting out or with a small installed base, we can help reduce the cost of your aftersales team by sharing resources with other none-competing suppliers.  This way your Customers have the assurance of first class support and backup without you incurring excessive costs.

Our core values are based around providing a professional, reliable and profitable Customer Service support